Rooter Man guarantees the highest degree of customer service with every job. The organization is professional and holds their employees to rigorous standards of conduct. Rooter Man recognizes that when things break in your home or business, you need fast, high-quality work to get you up and running again.
Rooter Man believes in the importance of scheduling appointments, and offer same-day appointments for when you have an issue that needs to be handled now. Other business may give you a timeframe in which they will arrive, but that leaves you waiting all day. Rooter Man offers a commitment to their customers, promising that when you have an appointment they will always be there on time and treat you in a respectful and professional manner.
If you’ve got pipes spewing water into your home or business, the last thing you want is for the plumber to make an even bigger mess while trying to fix the problem. Rooter Man promises to leave your home in exactly the same state it was in before they arrived, which means no tracking dust and dirt across your carpets and no leaving trash around your home. After a visit from Rooter Man, you can expect fully functional drains and pipes without a trace of the plumber having visited.
Oftentimes plumbers get a bad name for being sloppy looking or poorly dressed. Rooter Man maintains the highest level of professionalism in their staff. All of their employees are thoroughly screened before they are hired and must pass a rigorous drug test to ensure that the people you trust to come into your home have a high degree of moral integrity.
Rooter Man believes in getting the job done right the first time. This is why all of their employees will arrive with the tools necessary to complete the job. You will not be told that it will be yet another day before the problem is resolved because the technician needs a different tool. Rooter Man ensures that their staff is fully equipped to take care of your situation, whatever it may be, and get the job done right the first time.
Rooter Man offers up-front pricing to ensure that you know the costs beforehand and can choose what repairs to make depending on your budget. You won’t find hidden costs or extra fees because Rooter Man will do a thorough appraisal beforehand, and then sit down and talk with you before beginning any work. Rooter Man is so certain of their customer service that they guarantee your satisfaction or they will redo the entire job free of charge.